User: I can’t do anything right now, my laptop’s broken.
Me: Don’t you still have that spare I set up for you?
User: That one’s broken as well.
Me: Maybe I can get it running again. I know it’s old and the IT people won’t fix it, but it’s better than nothing.
User: Well, it’s not really a problem with the software.
Me: I’ve got spare RAM and hard drives.
User: Well, it’s a bit embarrassing really. Don’t tell anyone,† but…I backed my car over it.
Me: Accidentally?
User: Of course accidentally!
Me: But…how?
User: I was in the parking lot, and I put it on the ground while I put some stuff in the trunk. Then I forgot it was there.
† I feel that ethically speaking, an anonymized story like this doesn’t constitute telling anyone.
Tagged: funny, RAM, tech support, technology, techsupport
2 Responses to “Tech Support Tales: Dead laptop”
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July 7th, 2006 at 23:58 -0600
“I feel that ethically speaking, an anonymized story like this doesn’t constitute telling anyone.”
But what if your boss reads this post and wants to know who the user was that drove over this laptop? Do you tell her?
July 8th, 2006 at 08:22 -0600
I’ve not worked for the same boss as the person in question, and my current boss really has no reason to care. (It’s not a recent story.)