Netflix class action lawsuit redux

I just got a phone call from one of the lawyers involved in the Netflix class action lawsuit I wrote about a while back. Apparently my letter had caught his attention, and he wanted to discuss my objections to the proposed settlement in more detail. It turned out to be quite an interesting conversation. I explained that the first issue was that I felt the proposed settlement gave far too much benefit to the legal firm, rather than the allegedly wronged customers of Netflix.

Attention Netflix members

I’m a happy NetFlix customer. I have been since either 1999 or early 2000, I forget exactly. It’s a good service—you queue up a list of DVDs, you keep a number of discs at home, and each time you mail one back they mail you the next one from the list. A while ago some guy named Frank Chavez took exception to Netflix’s advertising. Their ads were offering “unlimited” rentals, and Chavez discovered that they actually deliver DVDs to you more slowly once you hit more than 12 rentals in a month.