Designing for telephobia

Everybody has a phone with them all the time, but they rarely use it for voice calls. For people who’ve always hated telephone calls but wanted a pocket computer, like me, it’s great news. For people who enjoyed (comparatively) high fidelity voice calls, it’s not so great. The best phone I ever owned, from a physical design point of view, was a variation on the Bell Trimline, a classic designed by Henry Dreyfuss in the early 1960s.